سؤالات متداول
حمل و نقل و تحویل
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
سفارش و پرداخت
ایمیلی که پس از ثبت سفارش دریافت کرده‌اید را بررسی کنید. این ایمیل باید حاوی اطلاعاتی در مورد وضعیت سفارش شما و تاریخ تحویل مورد انتظار باشد.
محصول را در بسته‌بندی اصلی خود به همراه تمام مدارک تأیید خرید و بازپرداخت نگه دارید. برای ارتباط بیشتر با فروشنده و سیستم پرداخت به این مدارک نیاز خواهید داشت.
اگر همه گزینه‌های دیگر شکست خوردند، ممکن است لازم باشد اقدام قانونی را در نظر بگیرید. این می‌تواند یک فرآیند طولانی و پرهزینه باشد، بنابراین مهم است که مزایای بالقوه را در مقابل خطرات و هزینه‌ها بسنجید.
پیگیری وضعیت سفارش شما: فروشگاه وودمارت امکان پیگیری وضعیت سفارش را با استفاده از شماره پیگیری فراهم می‌کند.
اگر محتویات بسته برای مأموران گمرک مشکوک باشد (مثلاً کالاهای یکسان زیاد)، ممکن است بیشتر بررسی شود.
بعد از فروش
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
بازگشت وجه
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.
If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.